A business phone system built into Microsoft Teams — with AI on top.
Make and receive real business calls directly from Microsoft Teams or your cell phone, no desk phone required, then layer on AI-assisted reception, routing, scheduling and call summaries.
Delivered In Partnership With
No desk phones. No second app. Just Teams — and your cell phone.
Through our partnership with Ultatel, CCS delivers and manages a Microsoft Teams-certified calling platform — so your team's business phone system lives inside the tools they already use every day.
Call & Text From Teams Itself
Make and receive real outside calls and send SMS directly from Microsoft Teams — desktop, web, or mobile — using your existing business number. No separate calling app or login.
Works On Your Cell Phone Too
Calls follow the person, not a desk. Staff can answer and place business calls from the Teams mobile app or the Ultatel Hub app on their own phone, keeping personal and business numbers separate.
Enterprise Call Handling
Auto attendants, ring groups, and multi-option IVR route callers to the right queue, backed by global PSTN access, call recording, and voicemail transcription.
AI-assisted workflows on top of your Teams phone system.
Intelligent Reception
Answer inbound calls instantly, resolve routine questions, and capture detailed caller context before escalating.
Automated Scheduling
Connect voice interactions directly to your scheduling calendar to book appointments without phone tag.
Call Summaries & Dispatch
Receive structured call transcripts, summaries, and action item alerts sent directly to your email or CRM.
Ready to streamline your business call operations?
Connect with Cyber Consulting Service LLC to evaluate how AI voice workflows fit into your current phone and IT infrastructure — this initial conversation is free, with no obligation.